2.Biometric “New Registration” ScreenEnrollment

This screen allows you to create a new user account in the system.

3. Biometric Registration

After enteringlogging valid data,in, you will proceedbe prompted to theenroll your biometric registrationdata. stage:

menu.

✨

4.Tips: Completing Registration

After finishing biometric registration,Use a summarywell-lit screen will appear. Tap Submit. Your data will be sent to the system administratorarea for activation.

✨ Congratulations! You have successfully createdRecord your account.voice in a quiet environment. Ensure camera and microphone permissions are enabled in your device settings.

PartChapter 2:3: Daily App UsageAttendance

1.How Loginto Check In

AfterChecking in records your accountarrival time and verifies your presence at an authorized location.

1. Open the Availo Plus app
2. The app will automatically verify your location using GPS and/or Bluetooth
3. Complete biometric verification (face or voice recognition)
4. Confirm your check-in

⚠️ Location Indicators: A green indicator means you are at an authorized location. A red indicator means your current location is approvednot byauthorized thefor administrator, you can log in to the application. On the Login screen, enter your username and password correctly.

check-in.

2. Home Screen

After logging in, the Home Screen will appear, which contains:

⚠️ Always make sure to enable Bluetooth and Location in the application settings.

3.How Self-Serviceto ScreenCheck Out

This

Checking screenout allowsfollows youthe tosame submit requests:

worked.

4. Calendar Screen

Here, you can view your attendance and departure details in a daily, weekly, or monthly view.

5. My Account (Settings)

Accessible by pressing the Account button. Options include:

6. Attendance & Departure Screen

This is the central screen used to record your check-in or check-out using your registered biometrics (Face, Voice, or Fingerprint).

Viewing Your Attendance

You can view your attendance and departure details in a daily, weekly, or monthly view.

• Calendar View: See your monthly attendance at a glance with color-coded days
• Historical Records: Browse your complete attendance history with detailed timestamps
• Hours Counter: Track your total hours worked per day, week, or month

Remote Work Tracking

Availo Plus supports remote work scenarios. Employees can check in from authorized remote locations, with GPS verification confirming their position. Your administrator configures which locations are authorized for remote check-in.

Chapter 4: Self-Service Requests

Availo Plus empowers employees with a comprehensive self-service portal for managing time-off, permissions, and attendance corrections.

Leave Requests

Submit leave requests directly through the app for manager approval.

1. Navigate to the Requests section from the main menu
2. Select “Leave Request”
3. Choose the leave type (annual, sick, emergency, etc.)
4. Select start and end dates
5. Add any justification or notes
6. Submit for approval
7. Track your request status in the Requests section

Permission Requests

Permission requests are used for early departures or late arrivals. Navigate to Requests, select “Permission Request,” specify the time and reason, and submit for your manager’s approval.

Official Requests

Official requests cover business-related absences such as client meetings, training sessions, or official duties. These require management approval and are tracked separately from regular leave.

Exit Requests

Use exit requests when you need to leave during work hours. Specify your reason and expected return time. Your manager will be notified for approval.

Check-in/Check-out Correction Requests

If you missed a check-in or check-out, or if an entry was recorded incorrectly, you can submit a correction request. Provide a justification for the correction, and it will be sent to your administrator for review and approval.

Justification Submissions

Justification submissions allow you to explain attendance discrepancies, such as late arrivals or early departures. You can attach supporting documentation if needed.

Chapter 5: Account Management

Changing Your Password

To change your password, go to your account settings within the app. Enter your current password, then create and confirm your new password. Strong passwords are recommended for account security.

Updating Biometric Settings

You can update your biometric enrollment at any time through the app’s Settings menu.

• Re-enroll Face Recognition: Disable current face biometric in Settings, then enroll again with updated facial data
• Re-enroll Voice Recognition: Disable current voice biometric in Settings, then record new voice samples
• Reset Process: Disable the current biometric in Settings, then complete the re-enrollment process

Language Settings

Availo Plus supports both English and Arabic. Change your language preference in Settings. The app interface will update immediately to reflect your selection.

Theme Settings

Choose between Light mode and Dark mode to suit your visual preference. Access this option through the Settings menu.

Notification Preferences

Configure which notifications you receive, including check-in reminders, request status updates, and organizational announcements.

Chapter 6: KIOSK Tablet

What is the KIOSK?

The KIOSK is a specialized tablet-based interface designed for centralized attendance management. Employees can use shared KIOSK tablets at office entrances to check in and out without using personal devices.

Key Features

• Multi-User Support: Multiple employees can check in/out on the same device
• Standalone Operation: Works with or without internet connection (syncs when available)
• Face Recognition: Fast and secure biometric verification
• Real-Time Sync: Attendance data syncs automatically to the main system
• Offline Mode: Continues to function even when network connectivity is lost

How to Use the KIOSK

1. Approach the tablet and wait for the welcome screen
2. The system will detect your presence and prompt you for biometric verification
3. Position your face in front of the camera
4. The system will verify your identity and record your attendance
5. Confirmation message will appear on screen
6. You can now proceed

Chapter 7: Points System (New in v2.2.1)

What is the Points System?

The Points System is a gamification feature that rewards employees for consistent attendance and on-time arrivals. Points can be accumulated and redeemed for various benefits or incentives as determined by your organization.

How to Earn Points

• On-time Check-in: Earn points for checking in before the scheduled time
• Consistent Attendance: Earn bonus points for maintaining 100% attendance in a period
• Perfect Week: Earn extra points for a week with no tardiness or absences
• Monthly Achievements: Unlock special bonuses for consecutive months of perfect records

Viewing Your Points

Access your current points balance from the main dashboard. Your points history and achievement milestones are available in the Account section.

Chapter 8: Admin Space (New in v2.2.1)

Overview

The Admin Space is a dedicated dashboard for organizational administrators to manage employee attendance, configure system settings, and generate comprehensive reports.

Key Features

• Employee Management: Add, remove, and manage employee records
• Real-Time Monitoring: View live check-in/check-out activities
• Request Management: Approve or reject employee self-service requests
• System Configuration: Set up locations, geofences, and working schedules
• Report Generation: Create custom attendance reports
• Analytics: View workforce trends and attendance patterns
• Notification Management: Configure system alerts and communications

Chapter 9: Administrator Guide

Accessing the Admin Panel

Administrators can access the admin panel through the web browser or through the desktop application on macOS.

Dashboard Navigation

The main dashboard provides an overview of:

• Total employees and active users
• Real-time check-in/check-out activities
• Pending approval requests
• System health and performance metrics

Employee Management

Add new employees, update employee information, assign departments, and manage roles and permissions from the Employee Management section.

Schedule Configuration

Set working hours, breaks, shift patterns, and overtime policies. Configure different schedules for different departments or employee groups.

Leave Management

Configure leave types, set annual leave quotas, define company holidays, and manage the leave approval workflow.

Location & Geofence Settings

Define authorized check-in locations, set geofence boundaries for each location, and configure remote work locations. The system uses GPS and Bluetooth to verify employee locations.

Report Generation

Generate detailed attendance reports including:

• Daily attendance summary
• Monthly attendance sheets
• Leave utilization reports
• Lateness and absence reports
• Custom reports with specific date ranges

Permissions & Roles

Assign different roles to administrators with varying levels of access. Configure which administrators can approve requests, generate reports, or modify system settings.

HR System Integration

Integrate Availo Plus with your existing HR and ERP systems for seamless data synchronization. The system supports standard data formats and APIs for integration.

Chapter 10: Troubleshooting & FAQ

Common Issues and Solutions

Issue: Location verification keeps failing
Solution: Ensure Bluetooth and Location Services are enabled in your device settings. Check that you are within the authorized geofence boundaries.

Issue: Biometric verification fails repeatedly
Solution: Try re-enrolling your biometric data through Settings. Ensure adequate lighting for face recognition. For voice recognition, enroll in a quiet environment.

Issue: App crashes or freezes
Solution: Update the app to the latest version. Clear app cache from device settings. Reinstall the app if issues persist.

Issue: Attendance not syncing
Solution: Check your internet connection. Ensure the app has permission to access location and camera. Try logging out and back in.

Issue: Cannot submit request
Solution: Complete your biometric enrollment first. Ensure all required fields are filled. Check that your administrator has configured the request types.

When to Contact Support

Contact support if you experience:

• Persistent technical issues that cannot be resolved through troubleshooting
• Questions about system functionality or features
• Account-related concerns or access issues
• Integration questions for HR system synchronization

Chapter 11: Support & Contact

Support Channels

• Email Support: support@availoplus.app
• Phone Support: +966 11 XXXX XXXX
• Live Chat: Available through the admin panel
• Support Portal: https://support.availoplus.app

Useful Links

• iOS App: App Store
• Android App: Google Play
• Admin Portal: https://bookstack.availo.app
• Documentation: Full documentation available in the support portal

Appendix A: Arabic Terminology Reference

The following terms are used in both English and Arabic interfaces:

• Attendance = حضور
• Check-in = حضور
• Check-out = انصراف
• Leave = إجازة
• Permission = إذن
• Location = الموقع
• Biometric = بيومتري
• Dashboard = لوحة التحكم
• Report = تقرير
• Settings = الإعدادات

Appendix B: Quick Start Card

Employee Quick Setup (3 Steps)

Step 1: Download and Install
Download Availo Plus from App Store (iOS) or Google Play (Android)

Step 2: Register and Enroll
Create your account, enroll your biometric data (face, voice, and/or fingerprint)

Step 3: Start Using
Begin checking in and out. Submit requests through the self-service portal.

Administrator Quick Setup (5 Steps)

Step 1: Access Admin Panel
Log in with administrator credentials

Step 2: Configure Locations
Set up authorized check-in locations and geofence boundaries

Step 3: Add Employees
Import or manually add employee records to the system

Step 4: Set Schedules
Configure working hours and schedule policies

Step 5: Monitor and Report
Start monitoring attendance and generate reports as needed

End of Availo Plus User Guide v2.2.1